CHAPTER 9

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Develop Friendlier Solutions with Custom Settings

One of Salesforce.com’s most prized qualities is its ability to be tailored to meet an organization’s needs to a rather extensive degree . . . without requiring a single line of code. Salesforce.com has built very powerful tools, including workflow rules, validation rules, and formula fields, for the purpose of declarative development. However, with the high level of control that is granted comes a trade-off with configurability. Fortunately, you can mitigate what you have to give up by taking advantage of custom settings in your development.

The best way to explain this trade-off and ...

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