C H A P T E R  8

The Art of Creating Business Process Solutions

By Sarah Haase

To get through the hardest journey we need take only one step at a time, but we must keep on stepping.

—Chinese Proverb

This chapter takes a slightly different point of view from the previous chapters. As I explained in Chapter 1, the tools and techniques contained in this book apply to you whether you are a member of an outside consulting firm brought in to complete a specific project, a contractor brought in to take on a specific role for a predetermined time, or an internal employee working on SharePoint in the organization you work for. However, in most of the explanation and examples, I have been writing from the point of view of an outside consultant, because ...

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