C H A P T E R  12

Conclusion: Putting It All Together

Things done well and with a care, exempt themselves from fear.

—William Shakespeare

Among my friends who do the type of work I do, we sometimes debate the question: Is it the practice or the practitioner? What we are trying to get at is, how much of the success we experience in our projects is due to our skill and experience in general and how much is due to the specific methods we use? We generally agree that the practitioner is a large component of the equation: It is difficult to work with both IT and businesspeople, understanding what they are really trying to say and proposing and building solutions that will really meet their needs. It takes a lot of experience and hard-won skill ...

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