O'Reilly logo

Practical SharePoint 2013 Governance by Steve Goodyear

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 2

image

Defining Your SharePoint Service and Service Tiers

It is not enough to be busy. So are the ants. The question is: what are we busy about?

—Henry David Thoreau

Throughout this chapter, I emphasize the idea of operating SharePoint as a service that you offer to internal customers within your organization. I discuss the need for explicitly defining the service you offer in order to operate in an intentional manner rather than constantly responding to issues and requests in a reactionary way.

I provide considerations to guide an initiative you can take to establish different service levels that target different organizational needs. Next, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required