CHAPTER 5
Shaping Your User Readiness and Training
Ability will never catch up with the demand for it.
—Confucius
In this chapter, I address the need for training for both the SharePoint operations team providing the service and the end-users consuming the service. I provide considerations for setting up internal self-help resources such as quick start guides or peer mentors. I also reference the roles and responsibilities I covered in Chapter 4 and I relate those to training requirements that you will need to ensure the operations team has the right skills to support the SharePoint service.
One crucial takeaway that I want you to get from ...
Get Practical SharePoint 2013 Governance now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
