Measuring and Reporting on Your SharePoint Service Performance
Success is not permanent, and failure is not fatal.
In this chapter, I cover how to take the pulse of your SharePoint service and measure its vitals against defined targets. To achieve this, I provide considerations for the types of metrics to measure that will indicate the overall health of your SharePoint environment and what thresholds to compare the measures against. To link the service metrics to a proactive service philosophy, I introduce the value and the process for conducting a root-cause analysis when the SharePoint service is trending negatively or ...