CHAPTER 1
Overview of Enterprise Content Management
Learn the rules like a pro, so you can break them like an artist.
—Pablo Picasso
What is enterprise content management? In this chapter, I provide an overview of enterprise content management (ECM) to provide you with a basis of ECM concepts that the rest of the book references and builds upon. I also introduce a model illustrating the life cycle of a piece of content that I use throughout this book to relate the different aspects of enterprise content management in the context of an information life cycle within an organization. From there, I discuss the difference between transitory content ...
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