CHAPTER 4

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Designing Your Information Architecture

There is no “top” to the World Wide Web.

—Tim Berners-Lee

How do you organize information when a typical organization contains multitudes of content, ranging from related content to independent, relevant, and active content to historical and horded? This diversity and volume presents a challenge when designing an enterprise content management solution, a challenge you can diminish with your information architecture on hand to support your efforts. In this chapter, I provide guidance on analyzing and designing an information architecture. I share techniques on how to create a data dictionary ...

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