CHAPTER 8

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Designing Your Electronic Form Processes

Knowledge unqualified is knowledge simply of something learned.

—Plato

How do you manage all the content that is not a document or a simple web page? Organizations contain all types of content, from unstructured content such as documents and web pages, to more structured content. One significant category of more structured content in most organizations is forms and their related processes. In this chapter, I provide guidance on analyzing form requirements and form processes, particularly for your existing paper forms. I also share techniques for designing electronic forms in InfoPath with approval ...

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