9 Detection, Measurement, and Reporting

The most valuable piece of a social engineering engagement is also the most frequently misdirected or ignored. In this chapter, you’ll learn about the detection, measurement, and reporting phases of the job. Often, part of helping your client organization is making yourself detectable. In the measurement phase, you should derive statistics about your success rates, as well as other key performance indicators. You’ll use these statistics to generate a professional, understandable report.

We will discuss the many ways to measure the outcome of an engagement. This involves considering the various metrics ...

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