Chapter 11Insourcing versus Outsourcing

Introduction

Although it is normal for businesses to set up their own in-house IT departments that cater to all the IT-related needs of the organization, lately the outsourcing bug seems to be biting a large number of organizations looking to cut IT budgets and at the same time increase business growth through their IT systems.

With the boom in outsourcing, vendors around the globe, particularly in India, are pitching their best wares to win more and more IT outsourcing deals. Tough and fierce competition among the outsourcing vendors has forced them to continuously improve their software project delivering capabilities. Mature quality processes, innovations in project execution methods, and deployment ...

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