Chapter 12Lean Six Sigma in Healthcare
Sections
The Lean ProcessCase Study 1: Combining Lean and Six Sigma to Improve Throughput in the Emergency Department at St. John HealthCase Study 2: Expanding CT Capacity at North Shore University HospitalEndnotes
Six Sigma in healthcare is becoming a prerequisite for improving quality. Inattention to efficiency in healthcare, however, has led to built-in procedural wastes in the system that must also be addressed. Lean principles have been used successfully in manufacturing, services, and even healthcare facilities successfully. While Six Sigma helps healthcare organizations pay attention to errors and reduce risks associated with patient safety, a combination of Lean with Six Sigma helps organizations ...
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