Chapter 5. Classification
Data scientists are often faced with a problem that requires an automated decision. Is an email an attempt at phishing? Is a customer likely to churn? Is the web user likely to click on an advertisement? These are all classification problems. Classification is perhaps the most important form of prediction: the goal is to predict whether a record is a 0 or a 1 (phishing/not-phishing, click/don’t click, churn/don’t churn), or in some cases, one of several categories (for example, Gmail’s filtering of your inbox into “primary,” “social,” “promotional,” or “forums”).
Often, we need more than a simple binary classification: we want to know the predicted probability that a case belongs to a class.
Rather than having a model simply assign a binary classification, most algorithms can return a probability score (propensity) of belonging to the class of interest. In fact, with logistic regression, the default output from R is on the log-odds scale, and this must be transformed to a propensity. A sliding cutoff can then be used to convert the propensity score to a decision. The general approach is as follows:
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Establish a cutoff probability for the class of interest above which we consider a record as belonging to that class.
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Estimate (with any model) the probability that a record belongs to the class of interest.
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If that probability is above the cutoff probability, assign the new record to the class of interest.
The higher the cutoff, the fewer records predicted ...
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