© Ashley Firth  2019
A. FirthPractical Web Inclusion and Accessibilityhttps://doi.org/10.1007/978-1-4842-5452-3_11

11. Tools and QA

Ashley Firth1 
(1)
London, UK
 

After everything we’ve covered so far, you must be itching to start testing and improving your sites! Quality assurance (or QA) is a vital part of the process of building any website – the more bugs and problems you and those you work with can find and fix yourselves, the lower the chance is that a user will encounter them instead. Perfecting this process is key to enabling all customers to complete online journeys, reducing complaints, and ensuring all users have a positive experience on your site.

However, this task takes on added importance when it comes to accessibility. During conventional ...

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