Introduction

The goal of this book is to help you build and run the best cloud-scale service possible. What is the ideal environment that we seek to create?

Business Objectives

Simply stated, the end result of our ideal environment is that business objectives are met. That may sound a little boring but actually it is quite exciting to work where the entire company is focused and working together on the same goals.

To achieve this, we must understand the business objectives and work backward to arrive at the system we should build.

Meeting business objectives means knowing what those objectives are, having a plan to achieve them, and working through the roadblocks along the way.

Well-defined business objectives are measurable, and such measurements ...

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