Chapter 10. Workstation Fleet Logistics
Workstation fleet logistics is the business process of physically delivering new workstations to users. Workstations are either laptop or desktop computers, generally assigned to a specific individual. Fleet logistics can be a very large endeavor in a big organization with a high rate of workstation churn or turnover. While the previous chapters focused on technical matters, this chapter is about the high-level process that delivers the final result.
Companies have different names for fleet logistics. Some call it fleet operations, fleet deployment, delivery, or inventory management.
Fleet logistics is most efficient when done at scale. This way we benefit from the economies of mass-production.
Our first ...