Practice doesn’t happen in a vacuum. How well practice is supported within any group or organization—be it a basketball team, a school, or a multinational corporation—can determine whether people embrace it and eagerly take on new challenges or whether they resent practice and fail to engage in it. Great practice, then, is not merely a triumph of design and engineering, but a triumph of culture. By “culture” we mean the expectations for interactions between people in the organization, as well as their core beliefs: the ideas individuals take for granted and think of as “normal” within a particular organization or system. How people think about and talk about practice in the car ride home and the days after; their ideas for ...

Get Practice Perfect now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.