Practicing Management

CHAPTER 2

Management Skills

Introduction

Researchers and commentators have attempted to identify the skills, motivations, and behaviors that managers and administrators must have in order to effectively carry out their duties and responsibilities. The search has led to a plethora of suggestions and the challenge is to devise methods for assisting both new and experienced managers in identifying, acquiring, and practicing the tools they need in order to be successful in their managerial roles. There is no single answer since the particular skills that a specific manager may need will vary depending on whether he or she is engaged in “general” or “functional” management and where the manager fits into the overall organizational hierarchy, and ...