A CASE EXAMPLE

SFP has been employed in more than two hundred organizational units in over forty corporations in the United States, Europe, Latin America, India, Japan, and Canada at the corporate, business unit, and operating unit levels. It has been employed by organizations in multiple industries, such as pharmaceuticals, high technology, services (hotel and restaurants), healthcare, and communications. SFP has helped organizations cope with a wide array of substantive business and organizational problems. In most instances, SFP has led to several of the substantive changes listed below because of the system’s nature of organizations: problems and solutions are interconnected and SFP’s power is in helping senior teams see the connections ...

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