RESULTS

Descriptive Statistics

The descriptive statistics from the survey displayed a very consistent pattern. Almost all of the items were rated very high (4) or absolutely critical (5). The range was from 3.5 to 4.9, with only 11 of 141 items having a mean below 4.0 and 51 items having means of 4.5 or higher. Despite the intent to steer respondents away from very high scores, nearly all of the distributions are skewed. This is not very helpful, and future studies need to take this into account. In other words, respondents were unable or unwilling to effectively discriminate between the items in terms of their importance. At some level, all of the OD practitioners in this sample are saying “all of these are really important.” It is Sullivan’s ...

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