ASSESSMENT
Prepared with a model that provides guidelines on assessment, action planning, and implementation, an understanding of the purpose of these important aspects of the OD process, a sound change philosophy to guide and provide consistency to your thinking and choices, ideas about how to understand organizations, and a one-page description of the fundamentals of what it takes to build a successful organization, the OD practitioner is now ready to begin the assessment process. As shown in the model in
Exhibit 10.1, there are four major steps:
1. Planning
2. Data Collection
3. Data Analysis
4. Data Feedback
While this chapter is designed to provide an overview of the ...