FEEDBACK IN INDIVIDUAL DEVELOPMENT

Feedback is a fundamental element in every training program or mentoring and coaching relationship. A person does not have to be in a program to receive feedback. In every healthy organization, informal feedback occurs continuously in all kinds of ways, and usually addresses above-the-waterline work content issues—things like how well a report went or the accuracy of an email or measurements of a person’s productivity. There is a tacit opening and expectation that someone will give you feedback on your performance. It comes with the job. To paraphrase Charles Seashore (Seashore & Weinberg, 1997), feedback is information about past behavior, delivered in the present, in a way that allows it to influence future ...

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