IMPLEMENTATION
In the change process, assessment plays an essential role in assessing present realities and future possibilities. Action planning plays a very valuable role in planning changes so that they have a high probability of success. However, implementation would be considered by many OD practitioners as the most important role. If changes are not successfully implemented, the rest of the change process will count for little.
Six steps are recommended for the implementation process (see Exhibit 10.1):
1. Keep the big picture in mind.
2. Choose the right interventions.
3. Use a sound change model to plan and manage the change process.
4. Keep people engaged and make the incentive for change greater than the incentive to stay the same. ...
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