CHAPTER 4

Innovation and Technology in Supply Chain Operations

Introduction

In the early 1990s, after information technology started to be applied more readily to business using the Internet, companies and their stakeholders could more easily communicate between themselves and develop online services on a global scale. The traditional model of business and society was shifting to a point where regional limits and time differences were no more important hurdles. The advent of the Internet as a business tool has seriously influenced the business setting on a microeconomic and macroeconomic basis, including trade relationships, natural resources, and environmental protection.

Throughout SCM applications, innovations and technologies have brought ...

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