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The New Division of Labor

Every time you change an electronic document, those changes can be recorded. For most of us, this is little more than a useful way to track revisions, but for Ron Glozman, it was an opportunity to use AI on data to predict changes. In 2015, Glozman launched a startup called Chisel, whose first product took legal documents and predicted which information was confidential. This product is valuable to law firms because, when they are required to disclose documents, they have to black out, or redact, confidential information. Historically, redaction was done by hand, with humans reading documents and blacking out confidential information. Glozman’s approach promised to save time and effort.

Machine redaction worked, but ...

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