1 D. Silsbee, The Mindful Coach: Seven Roles for Helping People Grow (Marshall, N.C.: Ivy River Press, 2004).
1 M. B. O’Neill, Executive Coaching with Backbone and Heart: A Systems Approach to Engaging Leaders with Their Challenges (San Francisco: Jossey-Bass, 2000), p. 17.
2 P. Senge and others, Presence: An Exploration of Profound Change in People, Organizations, and Society (Boston: Society for Organizational Learning, 2004), p. 13.
3 L. B. Halpern and K. Lubar, Leadership Presence: Dramatic Techniques to Reach Out, Motivate, and Inspire (New York: Gotham, 2004), p. 3.
4 R. Quinn, Deep Change: Discovering the Leader Within (San Francisco: Jossey-Bass, 1996), describes the ubiquitous tendency to feel overwhelmed ...

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