CHAPTER 14: HOW NOT TO ANNOY YOUR AUDIENCE

This chapter describes an assortment of things that might annoy an audience:

•  physical mannerisms

•  vocal mannerisms

•  clichés

•  speaking too fast

•  excessive apologies

•  treating the audience with disrespect

•  tentativeness

•  mumbling.

Many of the technical professionals I’ve coached have been guilty of one or more of these things. So have I. That’s because they are all things we might say or do during a presentation without even realizing it.

The starting point in eliminating possible annoyances is to become aware of them. That’s what this chapter will help you do.

Physical mannerisms

We all have mannerisms, things we say or do that are harmless but that might annoy an audience. For example, ...

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