Presenting Learning

8

Measuring Value: A Balanced Look at Scorecards

......................... To the Point ........................

Learning professionals often are trapped by the expectation that they can somehow figure out a way to deliver high-level reporting, results, and alignment with low-level measurement methods and inadequate resources. Making meaningful measurements an integral part of the planning process is essential. Learning professionals who work in organizations that use a balanced scorecard-style planning process have an advantage in that agreeing on meaningful measures is a fundamental part of the process, as is the alignment of strategies, results, ...