Presumptive Design

References

Chapter 1

[1] IDEO. Human-centered design toolkit: an open-source toolkit to inspire new solutions in the developing world. 2nd ed. IDEO; 2011: Retrieved on July 24, 2014, from: http://www.ideo.com/images/uploads/hcd_toolkit/IDEO_HCD_ToolKit.pdf..

[2] Koskinen I, Zimmerman J, Binder T, Redstrom J. Design research through practice: from the lab, field, and showroom. Waltham, MA: Morgan Kaufmann Publishers; 2011.

[3] Owen C. Design thinking: notes on its nature and use. Des Res Q. 2007;2(1):16–27.

[4] Brown T. Design thinking. Harvard Business Review; 2008. Retrieved on August 11, 2014, from: http://hbr.org/2008/06/design-thinking/.

[5] Schaffer RH. Four mistakes leaders keep making. Liberty Mutual Insurance; 2010. Retrieved on August ...