Developing Michelle
There are four general principles of individual management development (broken into 12 steps on page 22), applied here to the special case of derailers:
1. Preparing managers for change by showing a realistic picture of themselves;
2. Transferring the information to personal ownership so managers feel responsible for their development;
3. Developing managers through a series of targeted tactics; and
4. Rewarding managers for improvement.
Preparing. First, Michelle had to be presented with a standard to measure herself against—a depiction of what effectiveness and derailment look like and the dynamic transitions necessary as managerial careers advance (Marv had to piece this together himself; their organization didn’t have ...