book

Preventing Stress in Organizations: How to Develop Positive Managers

Name: Preventing Stress in Organizations: How to Develop Positive Managers
ISBN: 9780470665527

by Joanna Yarker, Rachel Lewis, Emma Donaldson-Feilder

June 2011

Intermediate to advanced

278 pages

7h 20m

English

Wiley-Blackwell

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Cover
Title Page
Copyright
Chapter 1: Introduction
What is Stress?What Stress is Not: Common MisperceptionsCommon Causes of StressWork-Related Stress and the Line ManagerSummaryReferences
Chapter 2: Why managing stress is important: The business and legal reasons
The Business CaseThe Costs of Work-Related StressCalculating the Cost of Stress to Your BusinessWhat Should We Be Doing to Monitor these Costs?The Legal CaseLegal Cases of Work-Related StressWhat Should We Be Doing to Comply with Legislation?SummaryReferences
Chapter 3: How to manage work-related stress
PreventionTraining and DevelopmentSupportOrganizational, Manager and Team, and Individual Level InterventionsWhat Should Our Organization Be Doing?Where Does the Line Manager Fit In?SummaryReferences
Chapter 4: Developing a framework to promote positive manager behaviour
Rationale: The Need for a Stress Management Approach Focusing on Positive Manager BehaviourWhy We Took a Competency-Based ApproachThe Research Underlying the Positive Manager Behaviour Framework and ApproachThe Positive Manager Behaviour FrameworkEvidence to Support a Positive Manager Behaviour ApproachUseful ResourcesReferences
Chapter 5: Respectful and responsible: Managing emotions and having integrity (management competency 1)
IntegrityManaging EmotionsConsiderate ApproachSummaryReferences
Chapter 6: Managing and communicating existing and future work (management competency 2)
Proactive Work ManagementProblem SolvingParticipative/EmpoweringSummaryReferences
Chapter 7: Managing the individual within the team (management competency 3)
Personally AccessibleSociableEmpathetic EngagementSummaryReferences

Chapter 8: Reasoning/managing difficult situations (management competency 4)
Managing ConflictUse of Organizational ResourcesTaking Responsibility for Resolving IssuesSummaryReferences
Chapter 9: Overcoming barriers to positive manager behaviour
Personal Level BarriersIndividual Work or Job Level BarriersTeam and Relationship Level BarriersOrganizational and Wider Level BarriersReferences
Chapter 10: Supporting managers to change their behaviour
Behaviour Change Is PossibleTheories of Behaviour ChangeImplementing Behaviour Change InterventionsReferences
Chapter 11: Is stress management just good management?
Comparing Positive Manager Behaviour with General Management/Leadership Competency FrameworksImplications for PracticeHow to Do Your Own MappingHow to Identify Missing Positive Manager Behaviour ElementsHow to Integrate Missing Positive Manager Behaviour ElementsValuing People Management SkillsReferences
Chapter 12: The way forward
Where are you Now?Starting Out – Understanding Positive Manager Behaviour and How It Might Be UsefulDeciding How to Use Positive Manager BehaviourGaining Buy-InApplying Positive Manager BehaviourSustainable ImpactReferences
Appendix
Index

Content preview from Preventing Stress in Organizations: How to Develop Positive Managers

Appendix

Table A.1 Blank Positive Manager Behaviour table for use in mapping against the organization with which you are working's management/leadership framework.

Table A.2 Blank Positive Manager Behaviour table for use in mapping against the organization with which you are working's management/leadership framework.

Table A.3 Blank Positive Manager Behaviour table for use in mapping against the organization with which you are working's management/leadership framework.

Table A.4 Blank Positive Manager Behaviour table for use in mapping against the organization with which you are working's management/leadership framework.

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Preventing Stress in Organizations: How to Develop Positive Managers

by Joanna Yarker, Rachel Lewis, Emma Donaldson-Feilder

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.