CHAPTER FOUR

THE LEADERSHIP

REPERTOIRE

RESONANCE STEMS NOT JUST from leaders’ good moods or ability to say the right thing, but also from whole sets of coordinated activities that comprise particular leadership styles. Typically, the best, most effective leaders act according to one or more of six distinct approaches to leadership and skillfully switch between the various styles depending on the situation.

Four of these styles—visionary, coaching, affiliative, and democratic—create the kind of resonance that boosts performance, while two others—pacesetting and commanding—although useful in some very specific situations, should be applied with caution, as we shall see.

To find out how particular leadership styles affect an organization and ...

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