CHAPTER 8

Team Spirit

Building Emotional Bonds

Recently promoted to director at a large software company, I was looking forward to attending my first leadership retreat. I’d wondered why the retreat coordinators had asked me to submit two pictures of my family a few weeks earlier, but when I walked into the conference room that morning I found my answer. Pictures of my husband and me with our dogs on the beach flashed across a huge video screen to the accompaniment of the uplifting song “In the Living Years.” I stood there with my heart in my throat as my family photos shuffled among those of the other leaders.

Everyone stared at the screen. No one uttered a word. It’s hard to express all the feelings that flooded my mind and body at that moment. ...

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