January 2012
Beginner
480 pages
18h 21m
English
the concepts of communication and negotiation
the various types of communication
the features of effective communication techniques
the psychological and behavioural influences on communication
the barriers to communication
the concept of transactional analysis
In a global business environment, organizations integrate their mode of communication with issues of cross-cultural communication. One can appreciate the importance of cross-cultural communication when people from different cultures interact face to face. One of the functions of culture is to provide a highly selective ...
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