Principles of Management

CHAPTER 5

Decision Making

CHAPTER OBJECTIVES

After reading this chapter, you should be able to:

1. Understand the definition and characteristics of decision making
2. Enumerate the approaches to decision making
3. List the kinds of decision making environments
4. Explain the strategies for decision making
5. List the types of organizational problems and decisions
6. Understand the decision-making styles
7. Enumerate the process of rational decision making
8. Discuss the factors influencing the decision-making process
9. Understand the challenges to effective decision making
10. Explain decision tree
11. Overview group decision making
12. Understand the decision support system

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