Chapter 6Research

Learning Outcomes

After you have read the chapter, you should be able to do the following:

  • Understand the importance of research to strategic communication.
  • Explain the acronym ROPE and how to implement it.
  • Describe the steps in the strategic communication research process.
  • Understand the difference between primary and secondary research and the methods used for both.
  • Become familiar with the basic ethical principles of research.

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