The Estimating Process is a key business process for many, if not most, organisations. As a key business process, there is an implied requirement to meet the organisation’s Quality Management expectations, one of which is that the process must be auditable. The Estimating Process’s means of providing such an audit trail includes a well-documented Basis of Estimate, and a clear easy-to-follow set of calculations. A good Basis of Estimate also tells us the source of the data and assumptions used.
Was Pavlov looking at the psychology of estimating here, encouraging us not to accept data blindly but to trace from where it has come in order to understand its limitations?
A word (or two) from the wise?