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Privacy What Developers and IT Professionals Should Know by J. C. Cannon

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Technology Description

Having a manual process in place for resolving privacy issues is key to developing an effective privacy response center. This is done by perfecting the workflow between teams through validation, modification, and reevaluation. After the manual process has been perfected, methods should be examined to make the process more efficient with technology. Companies may already have an application that is being used to track customer-support issues and that just needs to be customized to handle privacy issues.

Store information for all privacy issues in a tracking system accessible only by members of the PRC. Access may also be granted to individuals from other teams who work with the PRC for privacy-issue resolution. With some ...

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