Private Security and the Investigative Process, Fourth Edition, 4th Edition

 

3 Interview and Case Evaluation

3.1 Introduction: The Interview and the Investigator

Every competent investigator knows the importance of communication skills, especially during interviews with a prospective or existing client, witness, suspect, or other party. This is a core competency for the investigator and the skill of questioning and information gathering should never be presumed to exist in the security operative. The art of investigative interview and questioning takes years to perfect. To be a skilled and proficient investigator will demand interrogation and questioning techniques that lead to the truth of both client and cause. These techniques have a cumulative impact on any given case for one source generally leads to another ...