CHAPTER 11
Documents and Records Management
Walk into any enterprise organization and ask someone in a department to describe his or her document storage and processing operations, and the person will likely give you a story about how management of documents and data is far from ideal.
In the time that I have been working with SharePoint and various clients looking to implement an information management system in SharePoint, the situation has been typical—documents and files scattered on a shared drive or file share, no categorization, multiple copies of the same document floating around in e-mails. Even the more organized groups have issues ...
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