Problem Determination for WebSphere for z/OS

Preface xix

The team that wrote this redbook

This IBM Redbook was produced by a team of specialists from around the world working at

the International Technical Support Organization, Poughkeepsie Center.

Rica Weller is a Project Manager at the International Technical

Support Organization (ITSO), working in New Zealand and the U.S.

She was a Systems Engineer for IBM S/390® for two years and a

Senior Consultant for IBM WebSphere Business Integration on z/OS

in the Competence Center with IBM Germany for three years. She

also taught classes, presented at several conferences, and

coauthored several IBM Redbooks™ about WebSphere for z/OS and

textbooks about zSeries® basics. Rica holds a degree in Business

Administration from TU Dresden, Germany, and a Master Degree in

Business from Massey University, New Zealand.

Cleberson Calefi is an IBM WebSphere consultant at Bank of Brazil.

For the last three years, Cleberson has worked extensively with the

WebSphere Application Server environment, advising clients about

problem solving, tuning, and implementation of fail-safe runtime

environments. His areas of expertise include J2EE™ application

development and WebSphere Application Server administration for

z/OS, z/Linux®, and Windows®. He holds a degree in Information

Systems from the University Alvorada, Brazil.

Per Fremstad is an IBM certified IT specialist from IBM Systems and

Technology Group, Norway. He has worked for IBM since 1982 and

has extensive experience with zSeries and z/OS. His areas of

expertise include the Internet, the WebSphere product family, and

Web enabling applications on z/OS. He teaches frequently about

WebSphere and Java topics and about zSeries and z/OS at several

universities. He holds a Bachelor of Science degree from the

University of Oslo, Norway.

Keith Jabcuga is Software Support Specialist working at the ITSO in

Poughkeepsie, New York. He has been on the WebSphere for z/OS

support team for four years and his areas of expertise include defect

support and application diagnostics. Keith holds a Master of Science

degree in Computer Science from the University of Buffalo.

Suresh Maddukuri is an IT Specialist who assists customers in the

United States. He worked as an administrator for WebSphere

Application Server on z/OS and distributed platforms. His main

responsibilities are troubleshooting problems, performance monitoring,

and application server tuning. His areas of expertise include IBM

WebSphere MQ and WebSphere Business Integration Message

Broker. He holds a post-graduate diploma in Computer Applications

and a degree in Mechanical Engineering from Nagarjuna University,

India.