Preface xix
The team that wrote this redbook
This IBM Redbook was produced by a team of specialists from around the world working at
the International Technical Support Organization, Poughkeepsie Center.
Rica Weller is a Project Manager at the International Technical
Support Organization (ITSO), working in New Zealand and the U.S.
She was a Systems Engineer for IBM S/390® for two years and a
Senior Consultant for IBM WebSphere Business Integration on z/OS
in the Competence Center with IBM Germany for three years. She
also taught classes, presented at several conferences, and
coauthored several IBM Redbooks™ about WebSphere for z/OS and
textbooks about zSeries® basics. Rica holds a degree in Business
Administration from TU Dresden, Germany, and a Master Degree in
Business from Massey University, New Zealand.
Cleberson Calefi is an IBM WebSphere consultant at Bank of Brazil.
For the last three years, Cleberson has worked extensively with the
WebSphere Application Server environment, advising clients about
problem solving, tuning, and implementation of fail-safe runtime
environments. His areas of expertise include J2EE™ application
development and WebSphere Application Server administration for
z/OS, z/Linux®, and Windows®. He holds a degree in Information
Systems from the University Alvorada, Brazil.
Per Fremstad is an IBM certified IT specialist from IBM Systems and
Technology Group, Norway. He has worked for IBM since 1982 and
has extensive experience with zSeries and z/OS. His areas of
expertise include the Internet, the WebSphere product family, and
Web enabling applications on z/OS. He teaches frequently about
WebSphere and Java topics and about zSeries and z/OS at several
universities. He holds a Bachelor of Science degree from the
University of Oslo, Norway.
Keith Jabcuga is Software Support Specialist working at the ITSO in
Poughkeepsie, New York. He has been on the WebSphere for z/OS
support team for four years and his areas of expertise include defect
support and application diagnostics. Keith holds a Master of Science
degree in Computer Science from the University of Buffalo.
Suresh Maddukuri is an IT Specialist who assists customers in the
United States. He worked as an administrator for WebSphere
Application Server on z/OS and distributed platforms. His main
responsibilities are troubleshooting problems, performance monitoring,
and application server tuning. His areas of expertise include IBM
WebSphere MQ and WebSphere Business Integration Message
Broker. He holds a post-graduate diploma in Computer Applications
and a degree in Mechanical Engineering from Nagarjuna University,

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