Make your environment safer, more robust
Here, we will learn how to implement safe and robust policies that will allow us to manage our environment on a professional, wide scale. We will be able to roll back any undesired changes, as well as to fully understand implications and ripple effects of changes in our data centers.
In the ITIL world, unexpected issues that crop up in the environment normally fall into two categories: problems and incidents. The former can be regarded as scenarios that require a deeper investigation and analysis, usually culminating in a large change, whereas the latter are often unexpected ...
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