Chapter 10

A Case Study: The Journey of Systems, Inc. to CMMI Level 5


Throughout this book we have discussed techniques and strategies that help organizations improve their processes, plan for process improvement, and measure their ability to improve their processes and attain their business goals and objectives. These techniques are not disparate, uncorrelated methodologies, but are, in fact, an integrated system of techniques that, when organized together, allow organizations to achieve all these objectives in a rational, coordinated manner. In this final chapter we demonstrate how these techniques tie together. We do this by presenting a case study that utilizes all these techniques in an organized, coordinated, and structured ...

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