Appendix G: ISO 20000:2005 to CMMI v1.2 Map

Table G.1 ISO 20000:2005 Section 3, Requirements for a Management System

Image

Image

Image

Image

Table G.2 ISO 20000:2005 Section 4, Planning and Implementing Service Management

Image

Table G.3 ISO 20000:2005 Section 5, ...

Get Process Improvement with CMMI v1.2 and ISO Standards now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.