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Process Quality Assurance for UML-Based Projects by Bhuvan Unhelkar

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2.1. Quality Management

2.1.1. Quality Environment

This chapter discusses organization of the quality function, or quality management. It is effectively the tip of the quality context triangle (see Figure 1.2)—the quality environment. An effective quality environment includes the people who perform the quality checks, their organizational structure, and how those responsible for quality checks should interact with the rest of the project members. Quality management is a part of project management and, therefore, utilizes all aspects of management itself. This involves understanding the project in the context of the overall business, identifying and organizing teams, putting together a detailed process, setting standards, facilitating modeling, ...

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