Introduction

Virtual trainers, online meeting hosts, and webinar presenters, we have a problem: Engagement.

Web conferencing software allows people to deliver and participate in meetings, training, and other types of online sessions using their computer and an internet connection. This software is easy to come by in today’s world, and meeting online is now a regular part of everyday work life for most people. This was already becoming increasingly true through early 2020, but during the COVID-19 pandemic such platforms exploded in popularity to support the significant increase in remote workers and virtual teams.

Even with such increased use, engaging virtual classroom learners, meeting participants, and webinar attendees is often a challenge. ...

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