Chapter 2

Decisions and How to Make Them

2.1 Introduction

Decision-making is a complex process with different stages and players involved. Decisions have to be made all the time in product development. The focus of this chapter is on the process of making product decisions. Special emphasis is on prioritization and planning of features and the decisions about staffing for their implementation. All these decisions have tremendous impact on the success of the company. The information available is typically uncertain and incomplete. Often, information is changing. Decisions are further complicated by a range of criteria and constraints that need to be taken into account. In some cases, the formulation of these criteria and constraints is ...

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