Chapter 19 Scheduling Readiness Criteria
Implementing a new scheduling system is a significant project. The scheduling system is the planner’s “window on the world.” They have developed a mental model of their site and production process, aided by their current scheduling system. Any change will be uncomfortable until they learn a new way of thinking.
To illustrate this point, many years ago, we were conducting a software search for a new scheduling system. Our search team developed a rating scale for the degree to which prospective software met each element of our demonstration. Within this business, there was a crusty old planner by the name of Joe. The rating was on a numerical scale, zero through five. The ...
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