Diana Santos Fernandes, Carolina Feliciana Machado
5Human resource management in the health system: in the never-ending quest for productivity improvement
Abstract: The need to pay attention to health human resources was underlined by the World Health Organization in its most recent assessment (2009) of the current national health program and performance of the Portuguese National Health Service (NHS) system. This chapter focuses on health human resource management (HHRM) capabilities in the Portuguese NHS to determine whether there is a paradigm of strategic management, concluding that it does not. We argue that there is a “myopia” problem in the standard of HHRM because it focuses on administrative ...
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