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Professional Excellence: What You Need to Know to Develop Skills for Success, Work with Others, and Network Successfully by Jeff Havens

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Episode 6. How to Use Email So That People Don’t Want to Hurt You

If you want to annoy everyone you work with, write all your emails like texts, don’t proofread anything, and always use ‘reply all’ when you send things. I’m sure the people who invented ‘reply all’ thought they were doing the world a favor when they came up with that, but they obviously don’t understand people very well. You’ve heard the phrase “I need to get out of email jail,” right? Well now you can be the warden!

However, if you’re crazy enough to want all that ‘upward mobility’ junk that you’ve been hearing about, you might want to put a tiny amount of effort into doing things the right way. Responding in a timely fashion, writing in complete and correct sentences, and targeting ...

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